Frequently Asked Questions

For all the essential details about your stay, please read A Letter From Our Owners. This is your go-to guide for everything you need to know to make your visit truly unforgettable!

Check-in: 4:00PM
Check-out: 10:00AM

Late check-outs are based on hotel availability and may be requested through the front desk the morning of your departure. Late check-outs cannot be guaranteed. Late check-outs from 10:00 am to 12:00 pm will be charged an hourly rate of $50. Late checkouts after 1:00 pm will be charged an hourly rate of $100. After 3:00 pm the charge would be for an additional night stay.

During our winter season, we have a 30-day cancellation policy requiring a credit card at time of booking. At 30 days prior to arrival, we will take the full payment and the reservation becomes non-refundable regardless of weather, road conditions or interlodge.

During the off-season, credit card is needed to book, and full payment is taken 48 hours prior to arrival. Inside the 48 hours the reservation becomes non-refundable. 

3/1/2024-4/30/2024
Deposit: Credit Card Required to Book. Full payment taken 30 days prior to arrival.
Cancellation: Cancellations received inside 30 days of arrival are non-refundable.

5/1/2024-11/30/2024
Deposit: Credit Card Required to Book. Full payment taken 2 days prior to arrival.
Cancellation: Cancellations received inside 2 days of arrival are non-refundable.

12/1/2024-4/30/2025
Deposit: Refundable1 Night Room & Tax required to book. Full payment taken 30 days prior to arrival.
Cancellation: Cancellations received inside 30 days of arrival are non-refundable.

5/1/2025-12/11/2025
Deposit: Credit Card Required to Book. Full payment taken 2 days prior to arrival.
Cancellation: Cancellations received inside 2 days of arrival are non-refundable.

Snowpine Lodge does not allow pets, except for service animals. You must pre-register your dog with the Town of Alta. Please register here for a Temporary Dog License: Dog Licensing – Town of Alta | State of Utah | Official Site

There’s a nightly resort fee of $25 per room per night from May through October and $50 per room per night from November through April.

• The resort fee provides our guests with:
• Internet access
• The Nest and the Little Nest
• Après ski cookies and hot Chocolate
• Outdoor pool and hot tub
• Ski lockers
• In-room water bottles
• Laundry Facilities

Rates are based on room-type (double occupancy, quadruple occupancy, etc.). Rooms and suites are subject to maximum occupancy policies.

Valet Parking fees are $25/night during the summer season and $55/night in the winter. Room rates do not include parking. We highly recommend you take transportation to and from the hotel as street parking demand is high in the winter. If you do park on the street Thursday night – Sunday night or any holidays, and you aren’t using valet, you must register your car for Alta Parking. Fees are subject to change at any time.

Snowpine Lodge is a smoke-free environment. If smoke (including cigars, pipes, vapes, drugs, etc.) is detected you will be charged a minimum fee of $500. NO EXCEPTIONS.

At Snowpine Lodge, sustainability is at the heart of our operations, reflecting our deep commitment to preserving the natural beauty of the mountains we call home. We actively engage in cardboard recycling, reducing waste and promoting eco-friendly practices. One of our proudest initiatives is the installation of water bottle refilling stations, which have helped eliminate over 10,500 single-use plastic bottles (as of March 2025). We also encourage guests to reduce linen and towel changes during their stayover services, helping to conserve water and minimize waste. These efforts not only reduce our environmental footprint but also foster sustainable habits among our visitors. We care deeply about the environment because we live in these mountains and want to protect them for future generations. Snowpine Lodge is dedicated to being a responsible steward of the land, ensuring the pristine beauty of our surroundings endures for years to come.

If you have any suggestions or questions about our sustainability practices, please feel free to reach out to us at [email protected] or call the front desk at 801-742-2000.